Advanced web platform for leading vet teaching institution and research centre of excellence.

In addition to Equine, Farm Animal and primary care Small Animal practices, Langford Vets have state of the art diagnostic laboratories and the largest team of Diploma level Veterinary Specialists in the Southwest in their Small Animal Referral Hospital.

Langford Vets is a complex organisation that was having issues digitally communicating what it does to the outside world. The previous website was overly complex to navigate and find key information. The complexity was also felt by Langford Vet's web team who have the responsibility for keeping the site content up to date.

Stiffer regional competition and the desire to tell the Langford Vets story more effectively were key motivations to make a change. The end of life of Umbraco 7 was also a key driver for this complete overhaul of design and technology. 

Element78 conducted a detailed discovery process to help understand what individual business units did, and then converted these findings into a detailed requirements document. It was important that all key stakeholders from each of the business units felt their needs had been addressed.

The modern approach to the Umbraco CMS provides the web team with significant control and flexibility to keep the website relevant for all users.

Langford Vets now has a website that is a true representation of what the business does. The expectation is that the website will help reduce unnecessary calls and emails from people unsure where to find information. The aim is to make the website central to the Langford Vets experience.

The new website provides a user-centric approach to navigating the complex nature of Langford Vets, helping visitors to feel supported as they find what they need.